Mercedes-Benz’ Premiere Express Prime service is currently available in Bengaluru and will soon launch in Delhi, Mumbai, Hyderabad and Ahmedabad.
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Mercedes-Benz launched its innovative service program ‘Premiere Express Prime’. This initiative aims at improving the customer’s ownership and after-sales experience. The Premier Express Prime initiative enables complete servicing of a Mercedes-Benz in three hours. This is made possible due to the service centre’s infrastructure comprising of dedicated bays, tools and equipment. A Premier Express Prime team comprising of one Team Leader and two Certified Maintenance technicians’ makes the quick servicing turnaround possible. This service is now available in Bengaluru and will roll out soon in Delhi, Mumbai, Hyderabad and Ahmedabad.
Premier Express Prime however, excludes major service and repairs, warranty repairs or service on specialty AMG vehicles. Customers benefit by having their average service time for maintenance of vehicles reduced drastically. Further, there is reduced effort for the customer as they have to travel to the service centre only once for the service of the vehicle.