Mercedes Benz’ ‘Fast Lane Body and Paint Repair’ service allows customers to get specified accident repairs jobs done within three days.
Mercedes-Benz Logo. (Image: AFP Relaxnews)
India’s largest luxury carmaker, Mercedes-Benz launched its ‘Fast Lane Body and Paint Repair’ service program. This service initiative aims to enhance the overall ownership experience. With ‘Fast Lane Body and Paint Repair’, customers can get specified accident repairs jobs done within three days. This is achieved through the use of efficient processes, minimizing downtimes and using faster drying components, without compromising the quality of repairs. Customers can, therefore, get their damage repaired quicker, which will further allow the cars to get back on the road quickly, improving mobility and reducing hassle caused to customers. Additionally, customers can avail the service for insurance repair jobs as well.
Shekhar Bhide, Vice President, Customer Services and Corporate Affairs, Mercedes-Benz India commented: “As the leaders in the luxury car segment it is incumbent upon us to expand the luxury car market. Customer services is a key element in our growth strategy in India. We at Mercedes-Benz are restless to move the yardstick of service excellence for the luxury automotive segment in India. The launch of ‘Fast Lane Body and Paint Repair’ is a step in this direction. The turnaround time especially during an accident is one of the highest and can be stressful. With quick and efficient service, we want to be able to support our customers during such times. We are confident this initiative will further help us build on the trust we have acquired from our customers over the decades”.